After a week of receiving many, many daily email reminders to complete daily health screenings, I have not received any for the last 2 days. I have also checked my spam folder and nothing. Did something change? I know I am not the only one.

Written by on September 28, 2020

A. We are aware that some parents have not received the daily self-certification emails due to certain email extensions being blocked by the Spectrum Internet filters…the most common one being blocked is the @nycap address emails. The vendor contracted to develop and monitor the software application, EdVistas, has resolved the issue.  All parents should now receive the daily self-certify email, effective Monday, September 28th.  If you continue to have issues, or do not receive the daily self-certification, please contact your child’s school. 

As a backup option, if you have a previous email for your child’s certification, (whether in inbox or trash), you can click on the link and fill it out.  It will repopulate for that date of certification.