How do our kids go about getting help with their Chrome books at this time? My son’s microphone isn’t working and it makes Google meets very challenging. Is there a number to call for troubleshooting ideas since they don’t have access to the shed?

Written by on May 1, 2020

A. Helpdesk tickets can be submitted by email from shenschools.org accounts.  Send an email to ticketrequest@shenschools.org and include a detailed description of the problem.  Also include a phone number where you can be contacted.  Information Services will call you to provide support.