Tag: District

Who would I need to talk to to find out what happens if the screen to my chrome book is broken? Also how much do I need to pay to replace it.

Written by kelly.defeciani on June 3, 2019

A. MS students take their Chromebook to the Chromebook Care Center for repairs. HS Students take damaged devices to the SHED (Student Helpdesk) for repairs. Approximate pricing for replacement parts are posted on the SHEN 1:1 Page.

Hi, I am just wondering the reason why the new coming 6th graders next year get these very new advanced chromebooks. Personally, considering that the sixth graders here can’t even be trusted with playing games or not in class with THERE chromebooks, Why should these new 6th graders get touchscreen chromebooks?? I personally think its unfair and a little bit of waste of shen’s money. How does shen even afford new chromebooks every year?? I am just curious, Not protesting.

Written by kelly.defeciani on June 3, 2019

A. The district has established an obsolescence cycle that refreshes devices over time so all or most devices are not replaced all at once. Currently new devices are issued to incoming 6th and 9th graders. Six grade students use the same device for their middle school experience while 9th grades keep theirs through grade 12. […]

when shen desktops and chromebooks get old does shen auction them off? if so where?

Written by kelly.defeciani on May 22, 2019

A. No, computers and Chromebooks are not auctioned at the end of their usable life. In most cases devices are returned to BOCES where they are wiped of all data and then made available to other schools or in most cases are recycled.

How would a junior go about contacting IMS? There’s a slight issue that i want to discuss.

Written by kelly.defeciani on May 22, 2019

A. All of the district phone numbers are posted on the website: https://www.shenet.org/contact-us/

Why is the use of a personal data plan for student’s phones banned? It is THEIR device, NOT shens.

Written by kelly.defeciani on April 8, 2019

A. Personal data plans are not filtered for content. Students may use the SHEN-BYOD WiFi network for personal devices while at school.

Can the IMS department allow the addition of the “Password Checkup” extension offered by “google.com”? This extension would help students see if any of their passwords have been stolen. Link https://chrome.google.com/webstore/detail/password-checkup/pncabnpcffmalkkjpajodfhijclecjno

Written by kelly.defeciani on March 12, 2019

A. Staff can submit a helpdesk ticket requesting additional extensions that support instruction. All requests are reviewed for their educational merits and compliance with data security standards.

Why are we blocked from using our personal email on our chromebooks?

Written by kelly.defeciani on March 12, 2019

A. To protect our students from predators and other threats Shen’s G-Suites domain is what’s considered a “walled garden.” As such student’s email communication are restricted to Shen staff and students. Furthermore, offs-site content filtering (required by law) is applied to a student’s shenschools.org account. If students were permitted to logon to Chromebooks using their […]

With the flu being seen in various elementary school buildings throughout the district, why are communicable disease norices not being sent home by school nurses?

Written by kelly.defeciani on February 22, 2019

A. We do not send home notices about the flu. It is safe to assume that it is present in our schools every year…sometimes it is confirmed by a test, many times it is not.

So, Shen has a Twitter, but it’s blocked on Shen’s Campus… The Shen BYOD denies access to personal cellular networks or plans and denies access to Virtual Private Networks. So there is no way to access Shen’s Twitter without breaking the BYOD policy. Could you at least unblock Shen’s Twitter? Or add a separate section regarding news on Shenet?

Written by kelly.defeciani on January 30, 2019

A. It is not possible to whitelist an individual Twitter feed.

is the bad wifi going to be addressed/fixed ? when i connect to BOYD or the public wifi, it is not allowing me to load the log in pages. it has been weird since before break. please fix it.